Frequently Asked Questions

  • I have not received my custom paper by its deadline. What shall I do about this?

    Under these circumstances, we request that we be contacted immediately. The customer can either send us a message from his or her order page, or enter a live-chat with one of our customer service representatives on our website, or call us. The order will be carefully examined and help will be offered right away.

  • What if I am unhappy with my custom paper?

    If your paper requires some changes, we offer free revision option. Please contact our customer service department for further details.

  • How can I pay for my custom essay? Is your site safe for financial transactions?

    Are two of the safest online financial entities by which customers can pay for their custom essay papers. Both of these online methods of payment have completed thousands of financial operations for customers of our writing service throughout the years. Our customers are able to receive not only top class paper writing service but also resume writing services from They pay a cheap price that is fully secure from the convenience of our online payment form. After the customer fills out the order form he or she is allowed to select as the desired method of payment to use the above mentioned options or any other available payment system. In only a few minutes receives the funds and work begins on the customer’s order, whether he or she chooses dissertation writing service, article writing service, research paper writing service or any other of our products and/or services. For additional information, please visit both and the Moneybookers websites.

  • How can you charge such a cheap price for your essay writing service?

    Our writing service fees are intentionally kept low so that every student will be able to afford them. When students buy our essay writing, even though we charge a cheap price per order, they still receive the best writing service that money can buy. We take pride in offering a writing service that is truly affordable and available for students on any budget, whenever they need it.

  • Who does the writing at your essay writing service?

    What credentials do your writers have? Our professional staff of ace writers consists of true experts that have advanced academic degrees. To provide the best writing service, we individually select the writer that fits the specific requirements of the customer. To ensure the highest quality service, we carefully go over every writer's skills set according to the following: Academic and professional experience; (Only PhD writers write for our dissertation writing service.); Results of the writer's comprehensive English test and the essay the writer composes during the application process; His or her score within a particular discipline; The writer's availability and willingness to provide the exact writing service that the customer requires.

  • Am I able to select a specific writer?

    If you are a returning customer to our research paper writing service, you have the chance to request any writer that has previously worked for you. When you place an order, whether for our article writing service, or for some other type of service that we provide, you need to insert the Writer’s ID into the section that says Preferred writer's ID. And make sure to click ‘Add writer’ button.

  • Where does my writer come from?

    We employ native English speaking writers from all over the world for our article writing service. Each of our writers is proven to demonstrate an excellent command of the English language, and shows an excellent understanding of his or her area of expertise. Each customer may select from: type of writing; style of English (US, UK) formatting style and we will fond the most experienced and appropriate writer to work on your order. Our writers all have an excellent command of the English language and have advanced graduate degrees from English speaking universities.

  • Do you keep prewritten essays in a database?

    We do keep a database of prewritten essays, but only to ensure that all papers written by our writers are free from plagiarism, and that the writers do not resubmit orders.

  • What is the format of your custom essays?

    All of the academic papers written by the writers come in any standardized academic format of the customer’s choice, with 1” margins on every side, approximately 300 words per page, 12 point Times New Roman font and double-spaced. An area marked "Paper instructions" is located the order page. Please use this option for special instructions with regard to customized formatting.

  • When will my academic paper be completed?

    When a customer, with Order-Essays, places an order he or she may select options from a variety of choices. The customer can determine when a paper is due, and we guarantee delivery before its deadline. We ask that customers provide at least 6 hours’ notice per each page that is to be completed if an urgent deadline is the selected option. To ensure the quality of a specific paper the writer, of course, requires sufficient amount of time. Therefore, please try to give our writers as much time as possible to do the best job for you. The final submission deadline will be the exact deadline given when the paper is ordered.

  • How will I receive my order?

    Once the writer completes an order, a notification email will be issued with a link to download the paper. This file is located in the "Files" list of the customer’s personal order page.